Frequently Asked Questions

I have been considering hosting my site with a free hosting company, but I'm a little concerned with their reliability. Can you help me?
NEVER host an e-commerce web site with a free hosting service. These services are very unreliable and could care less if your site goes down. Their main anxiety is with their advertisers. As long as their ads are up and running, for the most part, they could care less about you or your site. In addition, sites hosted with free services look very unprofessional.

How long does it take for my account to be activated?
For payments made by credit card, accounts are activated instantly. For all other payment methods, it may take up to 12 hours after the payment is made

If my business expands can i upgrade automatically to a higher Hosting Plan?
From within your Hosting Control Panel, you can easily change your Hosting Plan. There is no fee and you can change any time. When you change, system credits payment you made for a billing period beyond change date. It then charges your account for new plan fee starting from change date. You can even upgrade from a shared plan to a reseller plan but this would be more complicated.

Can I securely accept credit card transactions through my Website?
Yes. If you want to sell merchandise on your website, you'll want to consider one of E-Commerce Packages.